TrainingCamp Privacy Policy

Introduction

Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”).

Questions or comments about this Privacy Policy may be submitted by mail to the address below or clicking on this link.

MTB Mag
Via alla Motta 4a, 6953 Lugaggia
Switzerland
[email protected]

Information TrainignCamp Collects

TrainingCamp collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with TrainingCamp. We receive information in a few different ways, including when you track, complete or upload activities using the Services. TrainingCamp also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with TrainingCamp. For example:

Account, Profile, Activity, and Use Information

We collect basic account information such as your name, email address, date of birth, username and password that helps secure and provide you with access to our Services.

Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information as well as your speed and pace and perceived exertion) or add your equipment usage, view others’ activities, or otherwise use the Services.

We use your contact information so we can respond to your support requests and comments.

Location Information

We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using TrainingCamp, but in order to provide TrainingCamp’s core Services, it is necessary for us to track your device location while you use TrainingCamp. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

Content You Share

We gather information from the photos, posts, comments, likes, ratings and other content you share on the Services, including when you create segments or routes.

Technical Information and Log Files

We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information. Learn more about how we use cookies and manage your preferences by visiting our Cookies Policy.

The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, athlete IDs and device identifiers.

How TrainingCamp Uses Information

TrainingCamp uses the information we collect and receive as described below.

We use the information we collect and receive to provide the Services, including providing you with the ability to:

  • Record your activities and analyze your performance. For example, to analyze your training with speed and vertical meters climbed.
  • Interact with other athletes. For example, to compete on segments, follow other athletes.
  • Manage your training. Use your training dashboard.
  • Explore new places to go. For example, to discover routes or segments where you can run or ride.
  • To visualize your activities in new ways. For example using your training log.

Subject to your privacy controls, your information, including parts of your profile, username, photos, members you follow and who follow you, your activities, the devices you use, and likes and comments you give and receive will be shared on TrainingCamp so that you may be able to participate in the Services, for example to show your place on a leaderboard. Certain information (e.g., your name, and some profile information) is also available to non-members on the web. Your precise location information, such as where you run or ride, may also be shared on TrainingCamp or to non-members, in accordance with your privacy controls.

To protect you and the Services

We use the information we collect to protect members, enforce our Terms of Service and Community Standards, and promote safety. For example, we find and remove content that violates our terms, such as hate speech or spam, as well as suspend or terminate accounts that share such content.

To improve our Services

We also use the information we collect to analyze, develop and improve the Services. To do this, TrainingCamp may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.

Aggregate Information

We do not sell your personal information.

Publicly Available Information

When you join the TrainingCamp community, your profile and your activities are set to be viewable by everyone by default. Your name and other profile information is viewable by other TrainingCamp members and the public and, subject to your privacy controls, additional information and content you share may also be viewable. For example, your photos and routes may be accessed by other TrainingCamp members and non-members or viewable on publicly accessible TrainingCamp pages or in search engine results. We provide a variety of tools to control the sharing of your information and encourage our members to adjust their controls to align with their desired experience.

Sharing Information and Activities

As a social network, we share your information with other TrainingCamp members and the public in accordance with your privacy controls. You can change the visibility of the activities you upload to TrainingCamp. Also, you can tell us about important locations, such as your home or work address, by enabling a Privacy Zone in your settings. We will make private any portion of your activity that starts or ends in your Privacy Zone. You can choose to invite your contacts to view your location and activities using LiveTracking. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. If you link your TrainingCamp account to other social networks and share your activities, they will be viewable on such third-party platforms, including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.

Legal Requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of TrainingCamp or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. TrainigCamp engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm TrainingCamp’s identity before any personal information is sent. In addition, TrainingCamp’s secure servers protect this information using advanced firewall technology.